Supra Plus Wireless Nc Binaural Nc with HL10 Lifter
From Plantronics
- Product Name: SupraPlus CS361N Wireless Headset - Marketing Information: Wireless Professional Headset System allows contact center supervisors who desire mobility answer or end calls while away from the workstation in unmatched comfort and with best-in-class audio quality. Combines the clarity of traditional corded technology with the mobility of wireless. Encourages hands-free productivity for employees and lets contact center supervisors monitor agents and handle escalation cases up to 300andquot; from their desk phone. Designed for over-the-head comfort. Allows wearers to converse easily with coworkers without removing the headset (monaural design) or experience total-focus sound reduction (binaural design). Both the Voice Tube and Noise-Canceling microphone filter out excessive background sound. Built on digitally-encrypted DECT 6.0 technology. - Product Type: Headset Technical Information - Connectivity Technology: Wireless 300 ft Earpiece - Design Type: Over-the-head Binaural Microphone - Microphone Technology: Noise Canceling - Microphone Type: Boom Interfaces/Ports - Interfaces: Not Applicable Physical Characteristics - Color: Silver - Color: Gray Warranty - Standard Warranty: 1 Year(s)
- Amazon Sales Rank: #7477 in Consumer Electronics
- Brand: Plantronics
- Model: CS361N/HL10
- Platform: Windows
- Format: CD
- Dimensions: 8.00" h x 5.00" w x 10.00" l, 2.30 pounds
Hello? Hello? Hello? Are you listening?
This is one of the greatest products I have ever owned. Tired of having your head come to your neck to support the phone when you're multitasking in other things with your hands? Want to be able to check email, keyboard and the like without others knowing this (they can hear you key on a regular phone)? The noise cancelling feature on this product is tremendous. Not only that I can wear it and it is one of the most comfortable products I have ever had on my head. You don't even know it's there until you get a beep because the phone is ringing. You can even mute it. As soon as a call comes in I can pick up my headset from the station it charges on and it automatically picks up my phone as i put them on my head. The sound quality is phenomenal. If you don't have one of these I highly recommend it -- especially for the home - can you imagine walking up to 300 feet, doing laundry and the like? This product comes highly recommended by me! So enjoy it! I sure do!
Excellent but expensive
Works very well and allows separate adjustment for microphone and headset. I could hear people fine but they said my voice "was low". I adjusted the sensitivity on the mic and all is well. This came with the handset lifter which I don't use/need. I can push a button to get dial tone and then just turn on the head set. This puppy isn't cheap but I'm worth it.
Top Quality Headset for Professionals
The Plantronics CS361N Supra Plus headset with the optional HL10 lifter is an excellent combination that can greatly improve the efficiency of professionals who, like myself, spend the majority of their working hours on the phone. Anyone who spends a lot of time on conference calls knows the drill: holding a handset to your head for the duration of a conference call that goes on and on for 30, 60, or more minutes is just not practical. A speakerphone can free you up, but unless you spend most of your time on mute, your background noise floods the call bridge and when you do speak, others on the bridge must ask you to repeat yourself because they can't hear you clearly for one reason or another. I tried adding one of those fancy Polycom conference phones to my office and while the folks on the other end of my calls agreed I sounded "pretty good," it was still clear that I "had them on speaker."
Not so with the Plantronics headset! I've used other headsets that were chintzier, had static, were less comfortable and, while an improvement over holding the phone to my ear, still had significant drawbacks. In terms of sound quality and comfort, there are no compromises with this headset. I hear my callers and they hear me great. No one I polled suspects there is anything "funny" with my phone when I use this headset: I sound clear and they suspect I am talking right into the phone handset when I have asked. (I wish I could say the same for the more expensive Polycom...no one was fooled by it.)
The HL10 lifter is a great gizmo. Press the answer button on the headset and the lifter lists the handset on the phone up to answer the phone. When a call comes in, I don't have to be in the same room as the phone to answer it so long as I have my headset with me.
My one complaint with this Plantronics headset is that it is picky about what phones it is compatible with. It didn't work at all with my original Uniden TRU9496 phone. When I searched for a decent two-line phone to use specifically with this headset, the good, but not perfect, Panasonic KX-TS3282B fit the bill. There are no compatibility problems between the Panasonic and the Plantronics; they work great together right out of the box without any tweaking.
Range on the wireless headset is excellent; better than my 5.8 GHz Uniden TRU9496 phones. I don't know the maximum, but it works fine all over my home and into my garage. I haven't ventured down the driveway to see just how far I can push this thing, but suffice to say, it's the best of any wireless phone technology I've tried with my landline.
Aside from the need to buy a new phone to be compatible with this headset, I have no complaints. This headset exceeded my expectations. It's a truly quality product.
